Welcome to the SprintPCS-sucks Blog. I started this Blog as a method to relieve a little stress, vent some frustration, effect some action against Sprint PCS cellular service, and hopefully entertain. You can post anonymous comments or you can register for an account.

You are currently not logged in. If you post a comment, it will be posted as an anonymous user.

 Subscribe to Blog Feed

Saturday, November 22, 2008 Date of post: 11/22/2008 7:38:46 AM Subject: Customer Service - Non-existant Posted by: anonymous There is no customer service at Sprint PCS, just rude, cold employees, who tell customers they signed a contract and that is that! I was also screwed out of my $100 phone rebate! They suck big time. After 9 years as a loyal customer, I have left them and will never return! There are  1 Comment(s) to this post.

Saturday, November 08, 2008 Date of post: 11/8/2008 5:00:02 AM Subject: Sprint Nightmare Posted by: MichelleMcCormack Sprint was my first nightmare of a cell phone provider. I used to stand in line at the 42nd street PCS store like once a week, with dozens of other angries, trying to get help with the bill or service, or whatever. To kill time and not someone I’d call their tech department, hoping for a resolution that never came. What would come, though, is a charge for the call on my next bill. Yes, Sprint would charge minutes for the call and justified it by saying the in-store phones were free to use. To me, they were like a corporate monster that had you over a barrel and were going to milk every bit while it was still early in the game without many rules. That store was a chaotic mess of people yelling at employees and complaining to each other. There was like a comradeship built around a mutual hate for Sprint. By the time you’d get to the window the staff would be even more angry than the customers so it was impossible to get help. It was the weirdest thing. I never saw anything like it, then or since. One time I was trying to swap out a defective phone, and they didn’t have even a loaner for me, and I was like, ‘what am I supposed to do, Sprint sold me this phone’, and the girl screamed at me, “I ain’t Sprint!” haha. For a while it was a joke among my friends, whenever anyone had a complaint about anything the response would be “I ain’t Sprint!”, which doesn’t go over too well with boyfriends. You have to get your material somewhere. I never got satisfaction at the Sprint PCS store on 42nd Street west side. Never. In 2003, had I not left the country, Sprint probably would have driven me into therapy. I skipped out on my ending balance of $200+ because I was so pissed. I finally did pay it this year. In London, on the other hand, I had a great mobile experience in London. Sprint could learn a lot from Virgin Mobile in London. My Blog Post About this: http://www.cloudoutloud.tv/2008/11/i-want-in-on-that-sprint-settlement/

Wednesday, November 05, 2008 Date of post: 11/5/2008 8:06:34 PM Subject: Loyalty as an employee Posted by: anonymous I was employeed with Sprint for 9 years and 2 months ago a family member fell and was injured very seriously. I asked my District Manager in Illinois for a transfer to Texas and he stated in an email that he would do what ever he could to help me get home to help my family. I gave notice on September the 8th and had a position secured to start in Texas October the 1st. I have him notice that I would need to leave by the 21st to pack get moved and set up before starting in Texas. He then told me at that time that he could not approve the transfer for another 45 days. My family needed me NOW not in 45 more days otherwise I would have just stayed. I was a loyal employee for 9 years with Sprint. If they would piss on their loyal employees what does that say about their customers. There are  1 Comment(s) to this post.