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Welcome to the SprintPCS-sucks Blog. I started this Blog as a method to relieve a little stress, vent some frustration, effect some action against Sprint PCS cellular service, and hopefully entertain. You can post anonymous comments or you can register for an account.
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Date of post: 7/28/2010 1:04:06 PM Subject: Posted by: anonymous
my husband was treated the same way from sprint. this was not from corporate.
Thursday, July 01, 2010
Date of post: 7/1/2010 8:47:41 PM Subject: sprint employee Posted by: karon andrews
If you wonder why the customer service is so bad it is because of the way employees are treated. I was at sprint for almost 5 years. I left when I was told by my coach that I was writting off my terminally ill mother and I needed to suck it up and get on the phones. I gave a two weeks notice and was told I was rehirable. My mother died two months later. When I applied for a job I was told there were no jobs for me. My daughter has been there 6 years and is one of the few with a 100% customer satisfaction rate. Two weeks ago she was told she was being fired for her handle time ( it is a shame when you can not take the time to really help isn't it?) So today after making the numbers for her team and site for last month - she was fired. The bottom line is the only one that counts- not just with customers but also employees.
Date of post:7/1/2010 8:47:41 PM Subject:sprint employee Posted by:karon andrews
If you wonder why the customer service is so bad it is because of the way employees are treated. I was at sprint for almost 5 years. I left when I was told by my coach that I was writting off my terminally ill mother and I needed to suck it up and get on the phones. I gave a two weeks notice and was told I was rehirable. My mother died two months later. When I applied for a job I was told there were no jobs for me. My daughter has been there 6 years and is one of the few with a 100% customer satisfaction rate. Two weeks ago she was told she was being fired for her handle time ( it is a shame when you can not take the time to really help isn't it?) So today after making the numbers for her team and site for last month - she was fired. The bottom line is the only one that counts- not just with customers but also employees.
Date of post:7/1/2010 8:47:41 PM Subject:sprint employee Posted by:karon andrews
If you wonder why the customer service is so bad it is because of the way employees are treated. I was at sprint for almost 5 years. I left when I was told by my coach that I was writting off my terminally ill mother and I needed to suck it up and get on the phones. I gave a two weeks notice and was told I was rehirable. My mother died two months later. When I applied for a job I was told there were no jobs for me. My daughter has been there 6 years and is one of the few with a 100% customer satisfaction rate. Two weeks ago she was told she was being fired for her handle time ( it is a shame when you can not take the time to really help isn't it?) So today after making the numbers for her team and site for last month - she was fired. The bottom line is the only one that counts- not just with customers but also employees.
